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10.27.08 Restoring Your Site's Good Name  By Navneet Kaushal According to the Official Google Online Security Blog, Google has elaborated on certain contents that appear while indulging in the process of Google search and getting results! You may have seen "This site may harm your computer" in Google search results - but what does it mean? If you click the search result link you get another warning page instead of the website you were expecting. But if the web page was your grandmother's baking blog, you're still confused. Surely your grandmother hasn't been secretly honing her l33t computer hacking skills at night school. Google must have made a mistake and your grandmother's web page is just fine... 
I work with the team that helps put the warning in Google's search results, so let me try to explain. The good news is that your grandmother is still kind and loves turtles. She isn't trying to start a botnet or steal credit card numbers. The bad news is that her website or the server that it runs on probably has a security vulnerability, most likely from some out-of-date software. That vulnerability has been exploited and malicious code has been added to your grandmother's website. It's most likely an invisible script or iframe that pulls content from another website that tries to attack any computer that views the page. If the attack succeeds, then viruses, spyware, key loggers, botnets, and other nasty stuff will get installed.
If you see the warning on a site in Google's search results, it's a good idea to pay attention to it. Google has automatic scanners that are constantly looking for these sorts of web pages. I help build the scanners and continue to be surprised by how accurate they are. There is almost certainly something wrong with the website even if it is run by someone you trust. The automatic scanners make unbiased decisions based on the malicious content of the pages, not the reputation of the webmaster. Servers are just like your home computer and need constant updating. There are lots of tools that make building a website easy, but each one adds some risk of being exploited. Even if you're diligent and keep all your website components updated, your web host may not be. They control your website's server and may not have installed the most recent OS patches. And it's not just innocent grandmothers that this happens to. There have been warnings on the websites of banks, sports teams, and corporate and government websites. Uh-oh... I need help! Now that we understand what the malware label means in search results, what do you do if you're a webmaster and Google's scanners have found malware on your site? There are some resources to help clean things up. The Google Webmaster Central blog has some tips and a quick security checklist for webmasters. Stopbadware.org has great information, and their forums have a number of helpful and knowledgeable volunteers who may be able to help (sometimes I'm one of them). You can also use the Google's Webmaster Tools lists some of the URLs that were scanned and found to be infected. Once you've cleaned up your website, use Google's Webmaster Tools to request a malware review. The automatic systems will rescan your website and the warning will be removed if the malware is gone. Advance warning I often hear webmasters asking Google for advance warning before a malware label is put on their website. When the label is applied, Google usually emails the website owners and then posts a warning in Google's Webmaster Tools. But no warning is given ahead of time - before the label is applied - so a webmaster can't quickly clean up the site before a warning is applied. Continue reading this article... About the Author: Nav is the founder and CEO of Page Traffic, a premier search engine company known for its assured SEO service, web design and development, copywriting and full time SEO professionals. Navneet has wide experience in natural search engine optimization, internet marketing and PPC campaigns. He is a prolific writer and his articles can be found in the "Best Articles" section of many websites and article banks. As a search engine analyst, he has over 9 years of experience and his knowledge is in application here. |
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